Search results for "Issues management"

Exploring citizens' legitimacy judgments about governmental refugee policies

2017

Tämän tutkimuksen tavoitteena on saada tietoa siitä, miten nuoret, korkeakoulutetut suomalaiset muodostavat legitimiteettiarvioitaan Suomen hallituksen pakolaispolitiikasta. Tutkimus on osa kansainvälistä tutkimushanketta, joka toteutettiin Suomessa, Saksassa ja Espanjassa. Työn teoreettinen viitekehys on legitimiteettiteoriassa ja erityisesti Suchmanin (1995) neljässä legitimiteetin alatyypissä. Tutkimusmetodeina käytetään fokusryhmätutkimusta, Q-metodia ja teoriaohjaavaa sisällönanalyysia. Tulokset osoittavat luottamusta hallituksen toimia kohtaan pakolaiskriisissä. Tämän tutkimuksen perusteella Suomen hallitukselle myönnetään legitimiteetti sen pohjalta, miten hallit…

Decomposing issue patterns in crisis communication: the case of the lost airliner

2018

This research explores the relation between a crisis and public discussion on related issues. In organisational crisis communication, a singleissue strategy is often proposed. Such a strategy, however, may not be adequate in more complex crises where the crisis lifecycle is likely to encompass shorter lifecycles of issues that generate media attention. Decomposing the online crisis debate into a pattern of issues supports understanding of public perceptions, and hence of crisis response and communication. This is investigated through an analysis of Facebook posts prompted by the loss of Malaysia Airlines flight MH370 in 2014. The analysis shows that during the life of the crisis a variety o…

Power of Paradox: Grassroots Organizations’ Legitimacy Strategies Over Time

2021

Fringe stakeholders with limited resources, such as grassroots organizations (GROs), are often ignored in business and society literature. We develop a conceptual framework and a set of propositions detailing how GROs strategically gain legitimacy and influence over time. We argue that GROs encounter specific paradoxes over the emergence, development, and resolution of an issue, and they address these paradoxes using cognitive, moral, and pragmatic legitimacy strategies. While cognitive and moral strategies tend to be used consistently, the flexible and paradoxical use of pragmatic strategies has important consequences, both for GROs’ legitimacy and for their potential influence over powerf…

Framing issues in the public debate: the case of human rights

2013

PurposeThe purpose of this paper is to better understand how issues may be framed in public debate. The outcomes of this debate affect organizations. The study is based on the seven types of framing identified by Hallahan and scrutinizes which of these types is utilized, and how this is done, in the case of human rights issues.Design/methodology/approachFor this study a secondary analysis of academic papers on human rights issues was conducted. After a literature search, 40 papers originating from 23 different journals were further analyzed. Where the researchers described the framing of human rights issues, the type of framing was identified according to the typology and mode of utilizatio…

Communication in turbulent times : exploring issue arenas and crisis communication to enhance organisational resilience

2017

This book is characterised by a broad approach towards corporate communication, emphasising change and crisis. The focus is not on crises as an exceptional situation but rather on broader volatility in the environment. The purpose of this book is to increase the understanding of multi- stakeholder communication concerning organisational issues and crises. From the perspective of organisational management, this book clarifies how communication contributes to organisational resilience—the ability to adapt to a changing environment and mitigate emergency crises. In todays’ world, change is not the exception but a constant presence. Moreover, issues and risks occur that may grow to become crise…

Organisaation viestintä ja toimintaympäristön hallinta : case Vapo Energia

2005

Setting the agenda for research on issue arenas

2014

Purpose– This paper seeks to contribute to the field of corporate communication by clarifying the theoretical basis of communication in issue arenas and proposing an agenda for research on issue arenas.Design/methodology/approach– Drawing on insights from stakeholder thinking, network theory, issues management, and agenda-setting theory, the authors identify different levels of analysis that could explain the behaviour of organisations in the public debate on current issues.Findings– The organisation-centred approach is replaced by a strong emphasis on interaction in networks of organisations, groups and individuals. Decision-making on communication strategies can be further developed by an…

Understanding evolving organisational issues in social media

2017

The aim of this dissertation is to better understand the spread of issues in social media, a relatively new phenomenon that is not fully understood in academia. The phenomenon has also captured the interest of organisations, as it may cause or coincide with organisational crises. Following issue spread is not easy, as issues emerge in dynamic interaction amongst many actors who are engaged in voluminous debate within varying media environments. This research was based on insights from different disciplines – in particular, communication sciences and information systems. It utilised quantitative, qualitative and mixed methods. Literature reviews provided a solid basis, whereas various cases …